Personal Data We Process
We process your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
– First and last name
– Address details
– Phone number
– Email address
– Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by phone
Special and/or Sensitive Personal Data We Process
Our website and/or service does not intend to collect data about website visitors younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to prevent data collection about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us, and we will delete this information.
Purpose and Basis for Processing Personal Data
We process your personal data for the following purposes:
– To call or email you if necessary to perform our services
– To inform you about changes to our services and products
Automated Decision-Making
We do not make decisions based on automated processing that could have significant consequences for individuals. This refers to decisions made by computer programs or systems without human intervention (e.g., an employee).
How Long We Retain Personal Data
We do not retain your personal data longer than necessary to achieve the purposes for which the data is collected. We apply the following retention periods for the following (categories of) personal data:
– First and last name: up to 5 years, unless longer retention is legally required or necessary for the performance of the agreement
– Address details: up to 5 years, unless longer retention is legally required or necessary for the performance of the agreement
– Phone number: up to 5 years, unless longer retention is legally required or necessary for the performance of the agreement
– Email address: up to 5 years, unless longer retention is legally required or necessary for the performance of the agreement
– Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by phone: up to 5 years, unless longer retention is legally required or necessary for the performance of the agreement
– Bank account number: up to 5 years, unless longer retention is legally required or necessary for the performance of the agreement
Sharing Personal Data with Third Parties
We do not sell your data to third parties and will only provide it if necessary for the performance of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality. We remain responsible for these processing activities.
Cookies or Similar Techniques We Use
We use functional, analytical, and tracking cookies. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. We use cookies with purely technical functionality. These ensure that the website functions properly and that, for example, your preferences are remembered. These cookies are also used to ensure the website works well and to optimize it. Additionally, we place cookies to track your browsing behavior so we can offer personalized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser to not accept cookies. You can also delete any information previously stored via your browser settings. For more details, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Accessing, Correcting, or Deleting Data
You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by us, and the right to data portability. This means you can request us to send the personal data we hold about you in a digital file to you or another organization you specify. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to us. To ensure the request for access is made by you, we ask you to send a copy of your ID with the request. In this copy, make your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black to protect your privacy. We will respond as quickly as possible, but within four weeks, to your request. We also want to point out that you have the option to file a complaint with the national supervisory authority, the Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How We Secure Personal Data
We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful modification. If you believe your data is not well-secured or there are indications of misuse, please contact us.